Traveler Reviews
| Overall |
- One of the best restaurants in the city.
- All in all, it was an enjoyable experience and one we would recommend.
- I am sure this one experience was disappointing due to one waiter.
- It is a nice restaurant but my lamb was well done
- Overall we enjoyed our dining experience.
- Dining experience was wonderful.
- Excellent place for lunch -
- an enjoyable and memorable experience.
- Almost the best restaurant in town.
- great place for classic dishes with this Chef's own twist on them.
- We were definitely happy with our experience.
- The restaurant overall was very nice, our table wasn't the nicest location.
- This was our first visit to this restaurant and we had a very memorable dining experience.
- Great experience -
- Our dining experience at Characters was very positive.
- I will always compare fine dining restaurants to Jack's Grill and so far, I still prefer Jack's (the food, wine, service, ambience, and whole experience is well worth the money).
- I was disappointed in what has been one of my favorite restaurants in Edmonton.
- Really enjoyed my dining experience at Characters....I would definetely recommend this restaurant to others.
- Fabulous restaurant!
- Previous positive experiences at Characters helped us decide to choose this restaurant.
| Food |
- Food was great, but the Restarant did NOT have my reservation in their system.
- The food is phenomenal and the service is superb.
- The food, however, did not disappoint.
- The desserts were absolutely amazing!
- The entrees were very good....The overall food was good.
- Limited food choices and very expensive.
- It is a nice restaurant but my lamb was well done
- One of the best dinners I have had.
- The food presentation and flavours were very good.
- The atmosphere was nice, the food was really good.
- Food was average, cost was out of line.
- Great food and great service, I will definately be returning.
- Although, food was very average/plain....Food lacks flavour and originality.
- it added immensely to the amazing food we were served.
- though dessert is modestly priced and definitely good eating.
- Food was really good;
- The service was very pleasant and we enjoyed the food.
- Dessert was a wonderful selection and to counter our main course we went with the fruit plate and bread pudding to share.
- The food was very good....The menu was a bit limited.
- We were not impressed with the french fries and four chips instead of quality rolls/bread and fresh or flavored butter.
- The bread service consisted of hand mad potato chips and french fries with a black bean aolie and it was wonderful.
- The vegetables could have been cooked more as the sweet and regular potatoes were on the crunchy side with no taste....We were expecting the wine to be served in a proper burgundy/pinot noir glass....Our waiter did come up with a better quality glass suitable for a merlot or shiraz.
- food was excellent -
- Great food -
- Great food, great friendly service....loved the french fries and chips as an appie.
- Our service was perfect and the food was creative and flavorful.
- Wonderful, love the food, they have just enough...feel great and the food is unbelievable!
- Food was divine.
- The appetizers were well presented and of the right portion to pique the appetite.
- Although creative, I'm tired of the 'big plate, little food' presentation.
- Great desserts.
- Both dishes were perfectley cooked and came with great sides.
- Hi, We had a great anniverssary dinner last week.
- Had a very nice birthday supper....Had a fabulous meal.
- if you love a little spicy dish.
- Unfortunately, the food did not match.
- Food was excellently prepared and presented.
- we love the open kitchen concept.
- We did not find the lunch menu overpriced.
- Characters has wonderful, fresh food that often has a twist without being too try-hard and weird.
| Service |
- The food is phenomenal and the service is superb.
- After our waiter dropped off our appetizers we did not see him again....I am sure this one experience was disappointing due to one waiter.
- Good service.
- The service was great, the menu options were excellent
- We had a slow server
- Great food and great service, I will definately be returning.
- Service wasn't great either, and we came during lunch time -
- Our server Phillip was so cheerful and wonderful
- Great service, without being "over dramatic" like at some other Edmonton restaurant's that are trying too hard to be "upscale".
- The service was very pleasant and we enjoyed the food.
- The service was very friendly and efficient.
- The atmosphere at this venue is second to none (great mood lighting, quiet) and the staff are superb.
- The service was very good.
- service was great and everyone had a fantastic time -
- Server did a great job of suggesting wines and beers that paired perfectly with the meal.
- Great food, great friendly service.
- Our service was perfect and the food was creative and flavorful.
- were served by a pleasant, knowledgeable waiter.
- Service was friendly, not too pretentious, but not really attentive.
- Service was good:
- Sam, our waiter, gave us excellent service.
- The staff are so friendly and fun.
- Service was efficient, prompt and couteous.
- Excellent service, food and wine list.
- the service is excellent.
- Our waitress was very professional and fun.
| Ambience |
- Interesting interior, would have liked note on back of menu to explain origins of building.
- The food presentation and flavours were very good.
- The atmosphere was nice, the food was really good.
- Great location.
- nicely semi-secluded for privacy yet not cut off from the wonderful ambiance of the restaurant.
- The restaurant overall was very nice, our table wasn't the nicest location.
- Music at the end of the evening was abrasive and intrusive
- Although creative, I'm tired of the 'big plate, little food' presentation.
- Dinner for four, with reservations made several days in advance, netted us a rather disappointing table by the kitchen.
- The restaurant offers some unique choices and we enjoyed the atmosphere (although weren't able to dine in the "elevator room" as requested in the reservation.
- The ambience was perfect with a real comfortable yet romantic surrounding.
| Value |
- the cost of the meal was too high relative to the quality of the food.
- Food was average, cost was out of line.
- We did not find the lunch menu overpriced.
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